Top Rank Systems logo featuring a shield with bar chart icon and company name in white text

Privacy Policy

Effective Date: July 22, 2026

Top Rank Systems ("Company," "we," "us," or "our") is a trade name operated by TVM Inc., a California corporation. This Privacy Policy explains how we collect, use, share, and protect information you provide to us through our website, https://www.topranksystems.com/ (the "Website"), including through our contact and consultation request form. By using the Website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you voluntarily submit to us through the consultation request form on the Website, which may include:

  • Full name
  • Email address
  • Phone number
  • Business name

We do not currently use cookies, analytics tools, or advertising tracking pixels on the Website. If this changes in the future, we will update this Privacy Policy accordingly.

2. How We Use Your Information

We use the information you submit to:

  • Respond to your consultation request or inquiry
  • Provide, discuss, and administer our services
  • Send you follow-up communications by email and/or SMS text message regarding our services, promotions, and updates
  • Maintain records of our business relationship with you
  • Improve our services and customer communications

3. SMS / Text Messaging Terms

By submitting your phone number through our consultation request form and checking the applicable consent box, you agree to receive SMS text messages from Top Rank Systems (TVM Inc.), including appointment confirmations, follow-ups, and marketing messages related to our services.

  • Consent to receive SMS messages is not a condition of purchasing any goods or services.
  • Message and data rates may apply. Message frequency may vary.
  • Reply STOP at any time to opt out of receiving SMS messages from us.
  • Reply HELP for assistance, or contact us at support@topranksystems.com or (888) 988-5824.
  • Carriers are not liable for delayed or undelivered messages.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable CTIA guidelines regarding SMS communications.

4. Email Communications

If you provide your email address, we may send you responses to your inquiry as well as marketing emails about our services. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in those emails or by contacting us directly. We comply with the CAN-SPAM Act in all commercial email communications.

5. How We Share Your Information

We do not sell your personal information. We may share the information you submit with:

  • Our customer relationship management (CRM) platform and related business tools, which we use to manage leads, communications, and client relationships
  • Service providers who perform functions on our behalf (e.g., hosting, communications delivery), who are contractually obligated to protect your information
  • Parties as required by law, court order, or governmental regulation

We do not currently share your information with advertising platforms or third parties for their own marketing purposes.

6. Data Retention and Security

We retain the information you submit for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as required by law. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended. To exercise any of these rights, contact us using the information in Section 11 below.

8. Children's Privacy

The Website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: